After Sales Service
What after sales & service we provide?
- Carriage Belt replacement
- Service station service and cleaning
- Carriage Assembly Replacement / Repair
- Hardware / Formatter Board diagnostic
- Sensor / Motor / MISC part replacement
Charges: Standard service charge PER CASE upon diagnostic and troubleshooting, NO further service charge if agree on the part replacement quotation / proposal.
Parts warranty: Standard 3 months warranty
Can't get the part & service for your HP Designjet? Has your HP Designjet printer reached its end-of-service-life?
When your HP Designjet printer reaches its end-of-service-life date (listed in the chart below), HP will no longer support it. Please see your service and purchasing options below.
HP Designjet printer description | HP part # | Last day that you can purchase a CarePack* | End-of-Service-Life date* |
HP Designjet 1050C and 1055CM | C6074A and C6075A | 9/1/2006 | 9/1/2007 |
HP Designjet 5500 42" Dye Printer | Q1251A | 4/1/2013 | 4/1/2014 |
HP Designjet 5500PS 42" Dye Printer | Q1252A | 4/1/2013 | 4/1/2014 |
HP Designjet 5500 60" Dye Printer | Q1253A | 4/1/2013 | 4/1/2014 |
HP Designjet 5500PS 60" Dye Printer | Q1254A | 4/1/2013 | 4/1/2014 |
HP Designjet 5500 42" UV Printer | Q1251V | 4/1/2013 | 4/1/2014 |
HP Designjet 5500PS 42" UV Printer | Q1252V | 4/1/2013 | 4/1/2014 |
HP Designjet 5500 60" UV Printer | Q1253V | 4/1/2013 | 4/1/2014 |
HP Designjet 5500PS 60" UV Printer | Q1254V | 4/1/2013 | 4/1/2014 |
HP Designjet 800 24" Printer | C7779B | 12/31/2012 | 12/31/2013 |
HP Designjet 800 42” Printer | C7780B | 12/31/2012 | 12/31/2013 |
HP Designjet 800PS 24” Printer | C7779C | 12/31/2012 | 12/31/2013 |
HP Designjet 800PS 42" Printer | C7780C | 12/31/2012 | 12/31/2013 |
HP Designjet 820MFP | Q6658A | 11/30/2012 | 11/30/2013 |
HP Designjet 500 24" Printer | C7769B | 5/1/2013 | 5/1/2014 |
HP Designjet 500 42" Printer | C7770B | 5/1/2013 | 5/1/2014 |
HP Designjet Z3100 Family | Q5669A, Q6659A, Q5670A, Q6660A | 12/31/2013 | 12/31/2014 |
HP Designjet 4000 Family | Q1273A, Q1274A | 5/31/2014 | 5/31/2015 |
HP Designjet 4500 Family | Q1271A, Q1272A | 5/31/2014 | 5/31/2015 |
HP Designjet T610 Family | Q6711A, Q6712A | 5/31/2014 | 5/31/2015 |
HP Designjet T1100 Family, T1100MFP | Q6683A, Q6687A, Q6684A, Q6688A, Q6713A | 5/31/2014 | 5/31/2015 |
HP Designjet 1050C+ Printer | C6074B | 10/31/2013 | 10/31/2014 |
HP Designjet 1055CM+ Printer | C6075B | 10/31/2013 | 10/31/2014 |
HP Designjet T1120 Family | CK837A, CK838A, CK839A, CK840A | 11/30/2014 | 11/30/2015 |
HP Designjet T1200 | CH538A, CH834A | 5/31/2016 | 5/31/2017 |
HP Designjet T770HDV | CN375A, CQ306A | 5/31/2016 | 5/31/2017 |
HP Designjet T1120 HD-MFP | CK841A | 6/30/2015 | 6/30/2016 |
HP Designjet T620 | CK835A | 6/30/2015 | 6/30/2017 |
HP Designjet Z6100 Family | Q6651A, Q6652A, Q6653A, Q6654A | 11/30/2015 | 11/30/2016 |
HP Designjet T1120 SD-MFP | CM719A | 11/30/2015 | 11/30/2016 |
HP Designjet 4020, 4520, 4520 Scanner, 4520 HD-MFP | CM765A, CM766A, CM767A, CM768A, CM770A, CM769A | 11/30/2015 | 11/30/2016 |
